Legal information — Quoradexa
This page outlines the legal terms, consumer rights under Australian law, liability limits, intellectual property and dispute resolution for Quoradexa's car detailing services across Australia.
ABN: 84 123 456 789 • Registered in Australia • Trading as Quoradexa
Australian Consumer Law (ACL) — Your rights
Our services are supplied in Australia and are subject to the Australian Consumer Law. You have consumer guarantees including services rendered with due care and skill, fitness for any disclosed purpose, and reasonable timeframes.
- Faulty or unsatisfactory work: we will remedy at *** cost where the ACL applies.
- Non-excludable guarantees: nothing in these terms attempts to exclude ACL rights.
- For ACL issues please contact us at Quoradexa@gmail.com or call +61 47 321 95 86.
Privacy & personal data (AUS)
We collect contact details and limited vehicle information to schedule and perform detailing services. We store data securely and retain personal information only as long as necessary for service delivery, warranty claims, and legal compliance.
See Privacy Policy for details on access, correction, complaints and our use of third-party processors.
Pricing, refunds & cancellations
Prices are quoted in AUD. Refunds and remedies are provided in accordance with the ACL. Where a service has been completed correctly, refunds are limited — however we aim to resolve reasonable customer concerns promptly.
- Bookings: cancellations within 24 hours may incur a fee.
- Pre-paid packages: credits and cancellations handled per booking terms.
- For disputes, first contact our support team at Quoradexa@gmail.com.
Liability & disclaimers
To the maximum extent permitted by law, Quoradexa's liability for loss arising from our services is limited to the cost of providing the services again or a refund of the fee paid. We do not accept liability for indirect or consequential loss unless required by law.
Certain high-risk items (e.g. classic paint in poor condition, pre-existing corrosion) may carry additional limitations — details are provided in service notes and quotes.
Intellectual property
All website content, branding, images and materials are owned or licensed by Quoradexa. You may not reproduce or use our trademarks or content without prior written permission.
For permissions email Quoradexa@gmail.com.
Complaints, jurisdiction & dispute resolution
If you are dissatisfied, please contact our support team first. If unresolved, disputes will be handled in accordance with Australian law and relevant state regulations.
Governing law: Commonwealth of Australia and the laws of the State of Victoria. Where required, consumers retain rights under the Australian Consumer Law.
Alternative dispute resolution options include local fair trading offices and the Australian Small Business and Family Enterprise Ombudsman where relevant.